Privacy Policy

Luxe Lustre Gems (Pvt) Ltd. ("Luxe Lustre Gems, "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy ("Policy") describes how Luxe Lustre Gems collects, uses, shares, and protects information obtained from users who visit our website luxelustregems.com ("Website") and use our services.

By accessing or using our Website, you agree to the terms of this Policy. If you do not agree with the terms of this Policy, please do not use our Website.

Information We Collect:

Personal Information: When you visit our Website or make a purchase, we may collect personal information such as your name, email address, postal address, phone number, payment information, and any other information you voluntarily provide to us.

Usage Information: We may collect information about your interactions with our Website, such as your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.

Cookies: We may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our Website.

How We Use Your Information:

To Provide Services: We use the information we collect to provide, maintain, and improve our services, fulfil orders, process payments, and communicate with you about your account and purchases.

To Personalise Your Experience: We may use your information to personalise your experience on our Website, including displaying personalised content, offers, and advertisements.

To Communicate: We may use your contact information to send you promotional emails, newsletters, updates, and other communications about our products, services, and promotions. You can opt-out of receiving these communications at any time.

For Analytics: We may use the information we collect to analyse trends, track user activities, gather demographic information, and improve the overall user experience.

Information Sharing:

Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our Website, processing payments, fulfilling orders, conducting marketing campaigns, or providing other services on our behalf.

Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.

Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, we may transfer your information to the relevant third party involved in such transactions.

Data Security:

We take reasonable measures to protect the confidentiality and security of your information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Choices:

You have the right to access, correct, or delete your personal information. You may also choose to opt-out of receiving promotional emails and newsletters by following the instructions provided in such communications.

Children's Privacy:

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

Changes to This Policy:

We may update this Policy from time to time by posting the revised version on our Website. Your continued use of our Website after any changes to this Policy will constitute your acceptance of such changes.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at  inquiries@luxelustregems.com

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms and conditions.